* All Packages include condiments, utensils, napkins, & food containers.
ADDITIONAL EVENT HOURS:
* $175 per additional Service Hour
CANCELLATIONS & REFUNDS:
* Over 30 days from event date: 100% Deposit Refunded
* 8 - 29 days from event date: 50% Deposit Refunded
* Under 8 days from event date: Deposit Non-Refundable
* Deposit fully transferable to book a new event date on a one-time basis if rescheduling occurs prior to 15 days from the date of the event. If Sonoran
Queen is unavailable on the requested reschedule date & a new date cannot be accommodated, the deposit will be refunded as per the cancellation &
refund table, above.
CREDIT & DEBIT CARD PAYMENTS - PROCESSING FEES:
* Payments made using a credit or debit card will incur a processing fee of 3.50% on the total amount to be charged.
DEPOSIT REQUIREMENT:
* To schedule a catered event with Sonoran Queen, a deposit of 30% of the estimated total bill will be due at the time of confirming the booking.
* For any package with an estimated total of $2,000 or greater, a 50% deposit will be required at the time of booking.
GRATUITY:
* Gratuity is added at the host's discretion on any package. Any gratuity received is paid directly to event staff.
* Recommended gratuity levels: 15% - Good *** 18% - Great *** 20% - Wow! *** 30% - Best Service Ever!
* For events set up as a "cash cart" the event host will verify prior to event if they would prefer to cover gratuity at the end of the event or that event staff have tip jars present for guests to provide tips.
MILEAGE & ADDITIONAL TRAVEL FEE:
* Live Event Catering includes a travel allowance up to 30 miles round trip (RT) from Carrollton, Texas (75006). For travel beyond 30 miles RT, the following travel fee will apply:
* RT Miles 0-30: Included in Live Event Catering
* RT Miles 31-50: $0.75 per mile RT
* RT Miles 51-75: $1,50 per mile RT
* RT Mile 76-100: $2.00 per mile RT
REFERRAL BONUS:
* We LOVE referrals! Sonoran Queen will send you an enthusiastic THANK YOU in the form of a $100 gift card or $250 credit off your next Sonoran Queen
booking for any referral sent by you who books an event with us!
